Insurance renewal forms confuse householders

"Home insurance renewal forms are the most confusing documents received through the post, according to a poll of UK households.
Research commissioned by Gocompare.com found that 24% of Brits simple file their home insurance documents and allow the policy to renew automatically because they find the renewal documents too confusing.
Gocompare warns that because of this confusion, [...]" (2009-3-18)
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