Zurich tops satisfaction index for car and home insurance

"Zurich has taken the lead in a new customer satisfaction survey introduced by CFI Group.
The US-based company has launched its first UK National Customer Satisfaction Index (NCSI-UK) for home and car insurance providers.
Zurich achieved a score of 79 on a 100 point scale, slightly above the average satisfaction level of 77.
Other notable performers were RBS’s [...]" (2008-11-5)
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